What our customers say
- FROM ZERO COVERAGE TO 100% MOBILE SIGNAL STRENGTH
“One of our key serviced offices in Nottingham is in a mobile network blackspot, affecting the whole building and with all 4 of the main UK Mobile networks providing little to no coverage internally. As a result, our customers had been complaining on a daily basis of poor connectivity and difficulty conducting their business.
Having previously tried Wi-Fi calling and network specific boosters, results were intermittent and unreliable, so we needed a robust, corporate solution that required minimum attention from us as landlords and provided our customers with full mobile network coverage over all 4 networks.
Our Supplier provided a full in-depth site survey, recommending that we use their Cel-Fi GO-X products around the building. The results were instantaneous – areas of the building that previously had low – to zero coverage now had full signal strength, resulting in 100% positive feedback and many happy customers! We are now working with the Supplier to improve connectivity at multiple offices Nationwide.” Stephen Day, NW UK IT Manager Pure Offices
- QUATRA MULTI-NETWORK MOBILE BOOSTING SOLUTON FOR EDUCATIONAL BUILDING
“Bucks New University’s educational facility in Aylesbury had very poor mobile phone reception on all operators (Vodafone, O2, Three and EE) within the building and so they asked us to resolve. Of particular importance to the client was the need to deploy a legal solution, compliant with OFCOM regulations (OFCOM SI 2018/399) and which could be used without the need for an operator licence.
ITC Concepts, working on behalf of Bucks New University, engaged with Frequency Telecom - the leading master distributor of the only OFCOM License Exempt Mobile Signal Boosters in the UK, with a requirement to provide a multi-network mobile signal booster solution.
The Supplier came in at very short notice, carried out an onsite mobile signal survey – which confirmed the concerns, came up with a cost effective proposal to overcome the issue and in what was literally a couple of weeks, installed the Cel-Fi Quatra solution to enhance the mobile coverage so that mobile devices from any network can now be used within the building with no issues.” Ian Evans, Director ITC Concepts Buckinghamshire New University
- INSTALLATON OF CEL-FI GO X IMPROVED INDOOR MOBILE SIGNAL RECEPTION FROM 1 TO 5 BARS
“I called Frequency, the UK Distributor for Cel-Fi, and spoke with Colin Giles (Account Manager and Cel-Fi expert), who pulled out all of the stops to understand the mobile signal connectivity issue and its impact on our business.
He recommended Cel-Fi Go X solution that is fully compliant with OFCOM regulations (OFCOM SI 2018/399) and can be used without a licence and does not interfere with other wireless devices.
We only had a limited time to solve the problem, so we not only needed a system that worked, but we needed it fast. Colin and his team did not let us down, implemented the solution within 3 weeks and we can now deliver the right level of connectivity our customers expect.” Jayne Southall, CEO Lincolnshire Agricultural Society